When will flight and hotel information be available for the Enrichment Journey I recently reserved?


An updated confirmation with flight arrangements will be sent to you via e-mail approximately 60 days prior to departure. We cannot confirm air schedules for the group until after final payment. The hotel and transfer information will also be sent via e-mail 30 days prior to departure.

If you require your flights to be issued before your final payment is due, there is a charge of $50.00 per person plus any additional air costs. The $50.00 fee for early ticketing services is credited to any additional charges for airfare should you accept them, but are non-refundable if you decline the custom itinerary.

Where can I request my luggage tags if I am departing within 30 days and have not yet received them?


If your Enrichment Journey includes a sailing with Royal Caribbean International, Celebrity Cruises or Azamara Club Cruises, your luggage tags can be requested through the Online Check-in option on the cruise line’s website.

Norwegian Cruise Line allows you to print your luggage tags with your final documents on their Online Check-in page.

If your Enrichment Journey includes a sailing on a luxury cruise, a river cruise or the Sea Explorer, the tags will be mailed to your physical address along with your final documents.

If you have additional questions regarding luggage tags, please call a Personal Vacation Manager at 888-546-8617.

How can I make additional payments once I have paid the deposit?


Call and speak with any of our Personal Vacation Managers (“PVM”) at 888-546-8617 to make additional payments. A PVM will be happy to assist you.

I’ve booked a cruise that comes with an amenity (spa treatment, specialty dining, parking, etc.). When & how will I receive this voucher?

Amenity vouchers are sent out by e-mail no later than seven days before your cruise. Please call your Personal Vacation Manager at 888-546-8617 if you are within one week of departure and have not received your voucher.