Any and all information contained herein is in effect at this time and is subject to change at any time.

Information contained herein does not form part of any offer or contract. The transportation of guests and baggage on Silversea vessels is provided for solely by Silversea and is governed by the terms and conditions printed on the Passage Contract. The Passage Contract will be included with your travel documents, is available upon request, or can be accessed through the Silversea website, and contains complete and important information regarding cancellations, itineraries, Silversea’s liability, health and immigration requirements, and other relevant terms and conditions. The terms and conditions of the Passage Contract will apply to persons who have booked a cruise regardless of whether or not they have embarked the vessel. Please read your Passage Contract carefully. Should the terms and conditions of the Passage Contract be modified, a revised Passage Contract, the terms of which will govern the subject cruise, will be sent to guests at least 150 days before sailing. To the extent that any of the information in these Terms & Conditions conflicts with the terms of the Passage Contract, the terms and conditions contained in the Passage Contract shall control.

Itinerary arrival and departure times are always subject to change without notice. Silversea reserves the right to cancel, alter, advance, postpone or substitute any scheduled sailing or itinerary, substitute another vessel for the scheduled ship, or substitute or cancel scheduled ports of call, which, in its sole judgment and discretion, is justified for any reason, and to do so without liability for any loss whatsoever to guests as a result of said change(s). Additionally, Silversea reserves the right to cancel reservations and bookings in the event of a full-ship charter, whether or not a deposit or full payment has been received, and in such event, Silversea’s only liability will be to refund to the guest the amount it has received.

Silversea makes arrangements for transportation, other than ocean passage, only as a booking agent. Silversea’s responsibility does not extend beyond the vessel. In arranging for the transportation of guests to and from the ship, Silversea does so with independent contractors. Silversea is not responsible for incidents such as airline cancellations, re-routings or any disruption of scheduled services or accommodation, or lost luggage.

Travel documents will not be dispatched until full and final payment and guest Contact Information (defined below) has been received by the Silversea and cleared. For purposes of this Agreement, Contact Information shall mean a guest’s full name, passport number, address, telephone number (land and mobile), electronic mail address and emergency contact information and any other information as requested by Silversea. Silversea must be able to reach each guest’s emergency contact at any time of day. Silversea must, therefore, be provided with all information to allow Silversea to do so (such information should include the name, address, electronic mail address (if available) and phone number (including a mobile phone number if available) of a parent, guardian, spouse, domestic partner, or other person to contact in the event of an emergency. No guest will be allowed to embark a Silversea vessel unless Silversea has received all of the Contact Information. Should Silversea determine that any of the Contact Information provided is incorrect, guest may be asked to disembark the voyage. Silversea will not make a refund or otherwise be liable to guests who are denied boarding or disembarked.

Payment Terms - Additional Conditions

Guests will not be permitted to change travel agents more than 30 days after Silversea’s receipt of guests’ initial deposit or after final payment has been received by Silversea, whichever occurs earlier. Final documentation will be issued after receipt of final payment and not earlier than 30 days prior to sailing. All reservations are subject to cancellation if payments are not received by the due date, and are guaranteed only when paid in full 150 days prior to sailing. Full payment of the balance must be received no later than 150 days prior to cruise departure, otherwise, booking may be subject to immediate cancellation and any applicable penalties applied. Reservations made within 150 days of sailing require full payment within seven days of booking or sooner, as specified by Silversea. Payments may be made by bank transfer, VISA®, MasterCard®, or American Express® credit cards.

Note for full World Cruise and Grand Voyage guests: To reserve a suite on the full World Cruise (all segments) and Grand Voyage (all segments) a 25% deposit of the total holiday price is required. Deposits must be received within seven days of booking or sooner, depending on time of booking. Unless otherwise noted, final payment must be received by Silversea 180 days prior to cruise departure. For bookings made within 30 days of departure, final payment must be received within 48 hours.

Replacement of the standard cancellation policy and payment schedule by those of the World Cruise applies, for the following voyages:

1. Northwest Passage 2024: voyage code WI240823024
2. Northwest Passage 2025: voyage code EV250824023

Cancellation Terms - Additional Conditions

If you find it necessary to cancel your reservation or any component thereof, you or your travel agent are required to contact the Silversea Reservations Department by telephone as well as submit your cancellation in writing.

Guests who downgrade suite categories within 150 days of the initial sailing date will incur cancellation fees on the difference in cruise fare between the two suites.

Cruise tickets must be returned to Silversea before refunds (if owed) can be processed.

Fees apply to changes and cancellations to the following optional package programs as follows:

SILVER SHORE HOTEL PROGRAM CHANGES AND CANCELLATIONS

90 – 61 days prior to the initial sailing date: US$100/CAD$175 per person;

60 – 0 days prior to the initial sailing date: 100% of the program fare per person.

SILVER SHORE PRE & POST CRUISE LAND ADVENTURES CHANGES & CANCELLATIONS

(Unless otherwise advised) 90 – 0 days prior to the initial sailing date: 100% of the program fare per person.

TRANSFER-ONLY OPTION CHANGES AND CANCELLATIONS

(Unless otherwise advised) 5 – 0 days prior to initial sailing date or non-appearance at the time of transfer: 100% of the total transfer price per person.

Silversea’s cancellation fees as mentioned above are strictly enforced. No refund or adjustment will be made in the event of interruption or cancellation of the cruise holiday after the commencement of same. Silversea reserves the right to re-invoice in the event of errors.

Special Inclusions

A. Unlimited Free Wi-Fi

Classic Fleet:

• Unlimited Premium Internet access for guests in Medallion, Junior Grand, Premium Medallion, Silver, Royal, Grand, Signature, Otium, Master's and Owner's Suites.
• Unlimited Standard Internet access for guests in Vista, Panorama and Veranda Suites.
  

Expedition Fleet (excluding Silver Origin):

• Unlimited Premium Internet access for guests in Medallion, Silver, Royal, Grand and Owner’s Suites.
• Unlimited Standard Internet access for guests in Vista and Veranda suites.

Silver Origin only:

• Unlimited Premium Internet access for guests in Medallion, Silver, Royal, Grand and Owner’s Suites.
• Unlimited Standard Internet access in Veranda Suites.

World Cruises and Grand Voyages:

• Complimentary Unlimited Premium WIFI for all full World Cruise or Grand Voyage guests in all suite categories.

B. Lecturers & Personalities

Independent contractors retained by Silversea (including but not limited to; lecturers, guest personalities, bridge instructors, guest hosts, chefs, enrichment specialists and entertainers) are subject to change and / or cancellation without notice.

Additional Conditions

A. Pregnancy

Silversea policy regarding pregnancy is derived from the Cruise Lines International Association endorsement of the American College of Emergency Physicians Health Care Guidelines for Cruise Ship Medical Facilities. This includes the guideline that “Pregnant women who have entered the 24th week of estimated fetal gestational age at any time during the cruise should not be eligible to sail with the ship. It is Silversea policy that any Guest who will have entered her 24th week of pregnancy or greater, at any time during the cruise, will be prohibited from sailing. The Guest and treating physician should consider before any cruise that there is no Obstetrician/Gynecologist available on the ship, and that pregnancy, when unstable and poorly controlled, is potentially life-threatening, especially without back up. A Guest may be at sea for several days without any immediate hospital and/or specialist back up, and that since the proposed itinerary is not within the U.S., and the availability of specialized shore side facilities can be problematic. All guests are required to sign a health questionnaire at check-in to ensure they are aware of our pregnancy policy. If you have already booked a cruise or cruise tour and do not meet this requirement, please contact your travel agent or airline.

B. Accommodation of Children

For Classic Fleet voyages: Carrier is unable to accommodate children less than six (6) months of age. Guests must notify Carrier of any children between the ages of six (6) months and one (1) year who will be sailing onboard and they will require a signed and notarized waiver. Carrier reserves the right to limit the number of children less than three (3) years of age aboard the vessel.

For Expedition Fleet voyages: Carrier is unable to accommodate children under the age of one (1) year on board Silver Cloud, and is unable to accommodate children less than five (5) years of age on Silver Origin. For and Silver Cloud no children under the age of five (5) years will be allowed on board the Zodiacs. Children under the age of five (5) years will be unable to participate in any expedition excursions or embarkations that require the use of a Zodiac (Antarctica Fly Cruise voyages and some Arctic voyages).

For Silver Origin voyages: Carrier is unable to accommodate children less than five (5) years of age.

Any child under the age of eighteen (18) years of age must be accompanied in the same or connecting suite by a parent or other responsible adult over the age of twenty-one (21) years. In addition, if the adult accompanying this child is not a parent, a “Parental Consent Guardianship Form” must be signed by parent or legal guardian and received by Carrier prior to sailing. Children under eighteen (18) years of age are not permitted in the Vessel’s casino.

No childcare services will be provided onboard.

To ensure the safety of younger guests, children up to the age of 8 years old are only permitted to participate in suitable Silver Shore Excursions/shuttle service if the vehicles are equipped with the correct safety harness and seating equipment to accommodate young guests. Alternately guests may use their own approved safety seat, booster seat or harness provided they are compatible with the local touring vehicle and can properly secure the young guest. Child harnesses and secure seating cannot be guaranteed and Silversea reserves the right to refuse children under the age of 8 years old on any tour on the grounds basis of safety.

C. Simply Hotel, Grande Hotel & Land Adventures

Silver Shore Simply Hotel Program and the Silver Shore Grande Hotel Program (the “Hotel Program(s)”) and / or Land Adventures include accommodation at a Deluxe hotel unless otherwise noted. The Silver Shore Simply Hotel Program includes one-night accommodation and breakfast; transfers are not included. The Silver Shore Grande Hotel Program

me includes one-night accommodation and breakfast, transfers are not included. All fares listed for the Hotel Programs and Land Adventures are per guest, based on double occupancy. Single accommodations are available for an additional charge. Silversea reserves the right to substitute hotel selection and provide transfers and porterage as applicable. All Land Adventures require a minimum number of participants in order to operate as described. If this minimum number is not met, Silversea reserves the right to offer the program at a different rate based on private arrangements, or to cancel the specific departure. Silversea’s published cruise cancellation policy will remain in effect. All Hotel Program and Land Adventure fares are subject to change and not guaranteed until payment is received in full by Silversea.

D. Baggage

You may bring aboard the ship a reasonable amount of clothing and personal effects without charge. Baggage for Silversea guests or guests on Land Adventures must be handled in accordance with regulations and tariffs of airlines, air charters and / or ground operators. Baggage exceeding these limitations is subject to the charges as set forth by the individual operators. Airlines are strict with baggage limitations. Guests are encouraged to contact individual airlines for weight limitations. Guests are also encouraged to pack a smaller bag for all Land Adventures to avoid extra baggage charges. All baggage must be securely packed, and properly and clearly labelled. Liquid, fragile, perishable and other articles not suitably packed are transported at your own risk.

Silversea is not responsible for loss or damage to baggage or any other personal item during air travel, hotel stays, land adventures or shore excursions. Baggage and personal belongings will be taken off the ship upon guest disembarkation.

Under no circumstances will baggage be stored onboard without the owner of such baggage being on the vessel.

Under no circumstances may dangerous items (including but not limited to: explosives, firearms, combustible or illegal substances) be taken aboard the ship. We recommend that you hand-carry travel documents (passport, visa, cruise tickets), medications and valuables. These items are the full responsibility of the guest at all times. Silversea shall not be responsible for the loss of, or damage to, such personal items.

E. Lost Property

Silversea may levy a charge for the return of personal items left onboard or lost and subsequently found.

F. Galapagos restrained products

Local authorities manage the quarantine system of Galápagos National Park in order to avoid the arrival of foreign species to the islands. All cargo and luggage that arrives to Galápagos National Park or that is transferred from one island to another must be inspected. To preserve the human health and the native species of the Galápagos Islands, the following products may not be transferred to Galápagos: fresh vegetables and fruits, animal products and or its derivate or dairy products. Other live animals, pathological samples, dry coffee beans, genetically modified organisms, forest species or the disseminative parts, grass and its disseminative parts, fresh flowers medicinal plants and their disseminative parts, banana tree leaves, microorganisms (fungi, bacteria, etc.) soil and sand, and animal vaccines are strictly prohibited.

G. Silver Shore Concierge

When utilizing this optional service, a charge of US$100 per port will apply. This non-refundable charge will be credited to the cost of your final arrangements.

H. Travel Agents

Travel agents are considered to be the agent of guest and not of Silversea. Silversea is not liable for any representation, act or omission of guest’s travel agent. Guest’s cruise fare is not considered paid until Silversea receives full payment, and the amount thereof is subject to change at any time prior to Silversea’s receipt of payment. Guest shall at all times remain liable to Silversea for the price of passage. Silversea reserves the right to refuse embarkation if all charges and surcharges have not been paid in advance of departure.

I. Unscheduled Embarkation / Disembarkation

International cabotage laws may prohibit guests from embarking or disembarking their voyage in any port except the main scheduled embarkation and disembarkation ports. Only those guests with a medical emergency may be allowed to embark or disembark the vessel at an unscheduled embark / disembark port. If an unscheduled embarkation or disembarkation is permitted as a result of an emergency, those guests may incur additional charges intended to cover any fine or penalty levied against Silversea and any other additional costs. Such additional costs will be added to the guests’ onboard account prior to disembarking.

J. Health & Medical Requirements

All guests are required to report in writing to Silversea at the time their reservation is made:

• Any physical or mental condition that may require medical or professional treatment or attention during the voyage.
• Any condition that may render the guest unfit for travel or that may require special care or assistance.
• Any condition that may pose a risk or danger to the guest or anyone else onboard the ship.
• Any condition that may require oxygen for medical reasons.
• Any intention or need to use a wheelchair cart, other mobility device or a service or assistance animal aboard ship.

By booking passage and by boarding the ship, the guest represents and warrants that he / she is physically and otherwise fit to travel, and that the guest will comply at all times with applicable rules and regulations of the ship and orders and instructions of the ship’s officers and medical staff. Silversea reserves the right without liability to require a guest to disembark and / or to refuse to board and transport a guest who, in the judgment of Silversea or the ship’s Master, is unfit to travel or may require care beyond that which Silversea is reasonably able to provide. Silversea strongly recommends wheelchair guests travel with someone who is able to assist them both ashore and at sea as Silversea may be unable to offer special assistance. Please note that wheel-on and / or wheel-off access may not be available at some ports-of-call. Wheelchair guests must bring their own collapsible wheelchair.

For guests travelling aboard Expedition Fleet vessels, Silversea strongly recommends wheelchair guests travel with someone who is able to assist them both ashore and at sea as Silversea may be unable to offer special assistance. Please note that wheel-on and / or wheel-off access may not be available at some ports-of-call. Wheelchair guests must bring their own collapsible wheelchair.

For guests travelling aboard Silver Origin, those guests requiring wheel-on and / or wheel-off access must contact Silversea prior to making a booking. Silversea reserves the right to deny boarding to any guest who failed to notify Silversea of such requirement at the time of booking.

K. Travel Documents

All travel documents (air and cruise tickets, passport, medical card, inoculation verification) are the guest’s responsibility. It is also the guest’s responsibility to obtain any necessary visas and public health documents for all applicable ports and to comply with all customs requirements. Without the required documents, a guest may be denied boarding and accommodation by Silversea, or the guest may be disembarked during the voyage and Silversea will not make a refund or be otherwise liable to any guest for such denial of boarding or disembarkation. In the event that Silversea, as a courtesy, provides information or advices to necessary travel documents, visas and medical inoculations, guests are still obligated to verify such information with the appropriate government authorities and Silversea does not warrant or guarantee the accuracy of such information. Some countries require passports to be valid six months following your return date. Please check with the appropriate consulate for specific requirements.

Security measures imposed by governments may change from time to time and each guest will be required to comply with them. Please consult your travel agent for advice on such requirements to avoid loss of boarding privileges.

L. Cruise Credits

Silversea Cruise Credits have no cash value, are non-transferable, and may only be used in conjunction with the purchase of a Silversea cruise prior to the expiration date. These credits are valid toward the published cruise only fares and are applied to bookings after all other savings programs. Certain restrictions may apply.

M. Onboard Spending Credit

Any onboard spending credit issued to a guest is provided in the form of a shipboard credit, in US dollars, based on double occupancy suite, not per voyage and may only be applied once on combined voyages; can be used for onboard expenses such as shore excursions, spa treatments, premium wines and spirits, specialty restaurant dining fees and / or purchases in the Internet Café and onboard boutiques; not for use in the Casino or for Silver Shore Simply Hotel, Grande Hotel and Land Adventures. Single occupancy suites receive 50% of the shipboard credit shown. Onboard spending credits may not be redeemed for cash and any unused portion will be forfeited.

N. Taxes, Government Fees / Quasi-government Fees & Fuel Supplements

Silversea reserves the right to pass through to its guests (including fully paid and deposited guests) any taxes and government fees / quasi-government fees that relate specifically to a guest’s itinerary. “Taxes and Government fees / quasi-government fees” include any and all fees, charges, surcharges, tolls and taxes imposed by governmental or quasi-governmental authorities including, but not limited to, customs fees, per person berth taxes or fees, embarkation and / or disembarkation fees at ports, airline transportation fees, dockage fees, and wharfage fees. Silversea reserves the right to charge a per person fuel supplement in the event that the price of Brent* crude oil is greater than US$80.00 per barrel at any time prior to sailing, up to and including the day of embarkation.

Silversea may collect any taxes, government fees / quasigovernment fees and fuel supplement (the “Surcharges”) at the time of booking, prior to sailing or onboard the vessel, even if the cruise fare has been paid in full. Surcharges will be invoiced accordingly.

O. Travel Insurance

Silversea encourages the purchase of the optional Allianz Global Assistance travel insurance plan for the full purchase price of your cruise as well as air and/or land program costs to safeguard your investment and provide peace of mind during your travels. Silversea’s cancellation penalties are strictly enforced. For your convenience, if you (or your travel professional) have indicated you wish to purchase trip protection, the cost of the plan, which is based upon your total vacation price, will be included upon your cruise invoice. To receive this valuable protection, simply remit the amount indicated to Silversea via your Travel Agent or Cruise Consultant along with your cruise payment. For more information and applicable plan costs, please refer to the information below.

*Terms, conditions, and exclusions apply. This is a brief description of the benefits this plan provides. Plan(s) only available to U.S. residents and may not be available in all jurisdictions. Plan pricing includes the cost of insurance and assistance benefits. Pricing breakdown is available on request and will be provided upon purchase. A complete description of coverage is found in the Certificate of Insurance/Policy or here.

Travel Insurance must be taken out at the time of booking and details of the Insurance stated on the Guest Information Form. This must include cover for cancellation or curtailment of the holiday by yourself as well as the cost of repatriation in the event of accident or illness. It is your responsibility to arrange suitable insurance cover for your holiday. If you require further information, we recommend that you speak to an independent insurance broker or expert. If any insurance policy is returned during a “cooling-off” period, then equivalent insurance must be taken out and paid for immediately and details immediately provided to Silversea.

P. General Exclusions

Silversea will not pay for claims arising out of loss or damage directly or indirectly occasioned by circumstances where performance and /or prompt performance of the Holiday Contract is prevented by reason of war, or threat of war, riot, civil strife, industrial dispute whether by Silversea’s employees or others, terrorist activity or the threat of terrorist activity, failure of supplies of power, health risks or epidemics, natural or nuclear disaster, fire or adverse weather conditions or adverse sea states, suicide or attempted suicide or deliberate exposure to unnecessary danger (except in an attempt to save human life), or the consequences of participating in an unusual and dangerous activity and all similar circumstances outside Silversea’s control.

Silversea reserves the right to correct errors and omissions at any time without prior notice, and to cancel any offered product, service, program, reward, savings, credit, amenity, etc. in the event of any error or omission in the description, including pricing and availability.

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